Hi all,

We are excited to announce some important updates to our systems that enhance our service delivery and streamline our operations. As part of these improvements, we are transitioning our primary domain from novumgen.uk to novumgen.com.

This change is part of our ongoing commitment to provide you with the highest quality of service and to ensure that our online presence remains robust, secure, and easy to navigate.

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What You Need to Know:

• All our official communications will eventually come from the novumgen.com domain. However, during this transition period, you may still receive emails from the novumgen.uk domain.
• You can still reach our support team via the same contact numbers and emails, with emails to novumgen.uk being automatically forwarded to novumgen.com for a short period.
• To ensure no emails are missed, please use the novumgen.com domain at your earliest convenience.

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As we transition, please remain aware that you might receive communications from both the novumgen.uk and novumgen.com domains. If you are ever unsure about the authenticity of any communication, do not hesitate to verify by contacting us directly using the contact details provided on our website.

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Next Steps:

• Please update your records to reflect our new domain: novumgen.com.
• If you have any questions or concerns, please contact us with your enquiry.

We appreciate your understanding during this transition.

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Sincerely

The Novumgen Team